Which sentence is NOT true regarding a criminal history evaluation letter?

The correct answer indicates that a requestor cannot appeal the decision made in the criminal history evaluation letter. In the context of Texas DPS regulations, the evaluation letter serves as a means of establishing an individual's eligibility based on their criminal history.

The process is designed to give a clear outcome regarding eligibility, and once that resolution has been made, it is typically considered final without an option for appeal. This can be important for individuals seeking to understand their standing, but it also means that the decision provided in the letter stands unless new and relevant evidence might influence a future assessment.

The other options highlight critical components of the criminal history evaluation process. Issuing the letter within a specific timeframe ensures that applicants receive timely responses regarding their eligibility. Detailing the basis for potential ineligibility informs applicants about the specific reasons why they may not qualify, helping them understand what factors are considered. This could be crucial for both transparency and informing any further steps an applicant might wish to take, even if those steps do not include an appeal.