Which aspect is not required to be covered in the sign displayed at the principal business location?

The requirement for signage at the principal business location is outlined by regulations to ensure transparency and consumer awareness. The inclusion of the company's name, department's contact information, and a statement regarding consumer complaints is essential as they provide valuable information to clients and stakeholders regarding whom they are dealing with, how they can get in touch, and how to address any issues that may arise.

The duty schedule of employees, while important for internal operational purposes, is not mandated to be displayed publicly. This is because it does not directly contribute to consumer rights or operational transparency that the regulatory framework aims to promote. The primary goal of the required signage is to ensure that customers and clients have access to key information regarding the business and its accountability, rather than specifics about employee schedules, which may vary and are not typically relevant to the public.