Where should complaints regarding violations of the Act be submitted?

The appropriate channel for submitting complaints regarding violations of the Private Security Act is through the Private Security Program's website or by mailing to headquarters. This method ensures that complaints are directed to the proper authorities who handle enforcement and compliance issues pertinent to the Act. By utilizing the official website or direct mail to headquarters, the complaint can be logged, tracked, and addressed by the relevant personnel trained to manage such cases effectively.

Submitting complaints through local law enforcement or an online survey may not guarantee that the issues are properly documented or escalated within the specific framework that the Private Security Bureau operates under, hence why they are less optimal choices. Additionally, while a department field office might handle cases, the centralization of complaints via the headquarters provides a more streamlined and authoritative process for addressing these violations.