What must clients be informed about when engaging with a licensed alarm systems company?

Clients must be informed that they are entitled to a written contract for services when engaging with a licensed alarm systems company because this is a fundamental consumer protection measure. A written contract ensures that both parties have a clear understanding of the terms of service, obligations, and expectations. It outlines critical components such as the specific services provided, the duration of the agreement, payment arrangements, responsibilities for monitoring and maintenance, and conditions for termination. This transparency helps prevent misunderstandings and disputes, making it a vital aspect of the client-service provider relationship in the alarm systems industry.

While aspects such as service fees, promotional offers, and company history are important, they do not carry the same weight as the necessity for a written contract. Without a contract, clients may find it challenging to enforce their rights or seek redress in case of issues. Therefore, the requirement for a written contract stands out as a key element in protecting clients when they contract with alarm systems companies.