What may the department do if a telematics service provider is found not to comply with regulation?

The correct answer indicates that if a telematics service provider is found not to comply with regulations, the department has the authority to adopt rules necessary for compliance. This means that rather than jumping directly to punitive measures, the department can take a proactive approach to ensure that the provider adheres to the required standards. Adopting rules allows the department to clarify expectations and create a framework that providers must follow to achieve compliance.

This method reflects an understanding that sometimes non-compliance may arise from misunderstandings or a need for clearer guidelines, rather than malicious intent. By adopting new or revised rules, the department aims to improve the operational environment for telematics service providers, enhancing compliance or preventing future violations.

Other responses might involve monetary fines or termination of a provider's license, which are more punitive actions. These tend to be viewed as last resorts and may not necessarily motivate compliance as effectively as clarifying rules and expectations can. Launching a criminal investigation typically involves more serious violations or intent to harm, which may not align with the situation of simple non-compliance. Thus, the focus on adopting rules is both a constructive and systematic approach to managing compliance issues.