What is the purpose of the board's regulatory information prepared for the public?

The purpose of the board's regulatory information prepared for the public is to inform consumers about their rights and complaint procedures. This information is vital for ensuring that individuals who utilize private security services are aware of what protections and recourse they have available to them. By understanding their rights, consumers are empowered to make informed decisions when hiring security services and to know how to proceed if they encounter any issues or grievances.

This regulatory information also fosters transparency within the industry, which helps build public trust in security service providers. By outlining complaint procedures, it guides consumers on how to formally report problems or seek redress, thereby contributing to a more accountable and responsive security service sector.