What is one of the components that should be included in a written complaint?

Including the name and type of business of the licensee in a written complaint is essential for the clarity and effectiveness of the complaint process. This information allows investigators and relevant entities to easily identify the individual or company involved, ensuring that the complaint is directed to the appropriate party and that the issue can be addressed efficiently.

The name provides a clear identification, while the type of business indicates the nature of services provided by the licensee, which is crucial in understanding the context of the complaint. This specificity aids in maintaining precise records and facilitates any necessary follow-up actions. In regulatory processes, identifying the business can also help in assessing whether there are patterns of behavior or business practices that require further scrutiny.

In contrast, other options, such as personal opinions or legal representation details, may not provide factual information critical for the investigation process. Including a history of past complaints could be relevant in some cases but isn't a fundamental component that is necessary for every complaint.