Under what circumstances can a license holder disclose information obtained for an employer or client?

Study for the Texas DPS PSB Qualified Manager Exam. Practice with flashcards and multiple choice questions. Each question includes hints and explanations. Prepare for your exam confidently!

The ability of a license holder to disclose information obtained from an employer or client is primarily governed by confidentiality and ethical obligations. The correct choice highlights that information can only be disclosed at the direction of the employer or as mandated by law.

When an employer instructs a license holder to share certain information, it implies that the employer recognizes the necessity and appropriateness of that disclosure. This aligns with professional standards and ensures that client privacy is respected while fulfilling job responsibilities. Similarly, if the law requires the release of certain information, compliance is not just ethical but a legal obligation, safeguarding the license holder against potential repercussions for non-disclosure.

The other options suggest contexts under which disclosure may occur, but they do not align with the ethical and legal guidelines governing professional conduct. For example, disclosing information to benefit personal reputation compromises the trust placed in the license holder by clients and employers alike. On the other hand, situations such as labeling information as common knowledge can be misleading, as it can depend heavily on context and the specific details about the information shared. Finally, allowing unrestricted disclosure undermines the fundamental principle of confidentiality that is crucial in maintaining professional integrity and protecting client interests.

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